SETTING THE STANDARD IN CLEANING EQUIPMENT SOLUTIONS

cleaning machine service and repairs

Service & Maintenance Solutions

Arrange a visit from our highly skilled technicians for any make or machine.

Nationwide Support

NWCE

If You Maintain Your Cleaning Kit Correctly, Your Kit Will Treat You Correctly

We offer a broad range of support services alongside our sales and hire models. 

We are proud to offer single source service plans for all leading makes of cleaning equipment, regardless of the make or model we’ve got you covered.

Our services cover all legal compliance checks (including PAT and PUWER testing), staff training and certification, equipment health checks, mixed fleet management, emergency breakdown cover and equipment refurbishment.

Our team of experienced factory training service technicians and customer service team have the knowledge and professional guidance to help minimise downtime & enhance longevity for peak performance & efficiency.

NWCE fits the bill if you need cleaning equipment service available anywhere you need it. Our mobile service team are fully equipped with the resources to support you 24 hours a day, 7 days a week all year round in the most demanding circumstances.

How Can We Help? - Choose a Service Solution

EMERGENCY BREAKDOWN

Get An Engineer With Our 24 Hour Response Guarantee

SMART SERVICE COVER

Routine Service Cover All Makes & Models

ULTIMA SERVICE COVER

All Inclusive Service Repair or Replace Cover

SERVICE & MAINTENANCE PLANS

NWCE Service Plans for New & Existing Cleaning Equipment – Regardless of the Make or Model, we’ve got you covered!

Safeguard Your Cleaning Equipment with Expert Maintenance

Investing in floor cleaning equipment reflects your dedication to maintaining your premises in pristine condition, ensuring they are clean, safe, and visually appealing. To extend this commitment and guarantee the longevity and optimal performance of your equipment, NWCE offers specialised service plans tailored for all makes of cleaning equipment.

Our service solutions are underpinned by a robust network of professionally trained technicians who utilise only genuine OEM (Original Equipment Manufacturer) parts, ensuring your cleaning machines operate at their best.

Choosing an NWCE Service Plan for your Cleaning Equipment not only secures your investment but also encompasses comprehensive maintenance and repair services designed to meet the specific needs of your cleaning machinery.

NWCE Big Change Fleet Management Service Software

Our Service Plans

Eco Service Smart Service Ultima Service
Getting Started - Site Survey
Initial Operator Training
Floorcare Assistance
Service Visits
Consumable Parts
Ongoing Training
On-Site Support
Complete Cover - Labour, Call Outs, Spare Parts & Fair Usage
Repair or Replacement Cover

Why Choose NWCE’s Service Care?

  • Free Site Surveys & Machine Demonstrations: If you’re looking to replace your equipment, before we start, we evaluate your site and demonstrate our machines – absolutely free of charge.
  • Big Change Asset Management: We employ state-of-the-art technology to manage your assets 24/7.
  • Instant Machine Health Check Reports: Stay informed about the condition of your machines instantly.
  • Industry Leading 93% First Time Fix Rates: We resolve most issues on our first visit, saving you precious time.
  • Over 50 Brands & 600 Models Covered: Our versatile team can service and repair a vast range of machines.
  • Fully Inclusive Service Covers Accidental Damage & Breakdowns: With our Ultima Service package, everything is covered.

 

No matter what your needs are, NWCE Service Care has the right package for you. To request a quote or for more information, call us directly on 01942 466258 – we’re here to help.

Remember, efficient cleaning equipment contributes significantly to your operation’s smooth running. Don’t let breakdowns slow you down – invest in a service plan that keeps you running at peak performance. Choose NWCE Service Care for unparalleled support and peace of mind.

cleaning machine service and repairs

"Using NWCE's Big Change asset management solution has streamlined the efficiency of our cleaning fleet & keeps us informed on the health of our kit on every site."
- Maxine Saunders - Operations Manager, Oculus FM

SUPPORTING OUR CUSTOMERS

Our customer Logos NWCE

Where We Service

If you’re based in the UK, then we have you covered. We guarantee delivery anywhere across the nation within 24 hours. Our innovative cleaning machines and complete service offering means we are ready to react to any sales, service, hire or parts enquiry quickly, and make sure you’re totally satisfied with our service. Remember, whatever make or machine model you operate, we guarantee to fix it with rapid service support.

How to Find Us

You can find us just off the A49 Wallgate, the main route into Wigan. Turn off Wallgate into Wilcock Street between Savoy Timber and Corkhills VW garage until you get to the end of the road with Stoneacre Garage facing you. Go straight across the junction onto York Street keeping left as you come around a right hand bend past MotorStart. When you pass you will see Pier Aquatics on your left, immediately turn into Appleton Street as you see Tack Thai Foods in front of you before the one way system starts. (If you enter the one way system you have gone too far.)  You will find our premises to the rear on the right hand side. We look forward to seeing you soon. 

Service/Repair Form

For A Rapid Service Response Please Complete The Form Below And A Member Of Our Team Will Respond Within 1 Hour.

If You Need Urgent Assistance, Please Call Our Service Desk On 01942 466258 To Speak To Our Team.

EMERGENCY REPAIR ENQUIRY

For Rapid emergency repairs to your cleaning equipment, we will guarantee to get back to you within the hour.

If you urgently need to speak to a member of our team please call us on the number below.

CALL US - 01942 466258

GET A FREE QUOTE

Simply fill out the form below or call our contact desk right now on 01942 466 258. 

let’s clean together

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