Service & Maintenance Solutions
Arrange a visit from our highly skilled technicians for any make or machine.
Nationwide Support
NWCE
If You Maintain Your Cleaning Kit Correctly, Your Kit Will Treat You Correctly
We offer a broad range of support services alongside our sales and hire models.Â
We are proud to offer single source service plans for all leading makes of cleaning equipment, regardless of the make or model we’ve got you covered.
Our services cover all legal compliance checks (including PAT and PUWER testing), staff training and certification, equipment health checks, mixed fleet management, emergency breakdown cover and equipment refurbishment.
Our team of experienced factory training service technicians and customer service team have the knowledge and professional guidance to help minimise downtime & enhance longevity for peak performance & efficiency.
NWCE fits the bill if you need cleaning equipment service available anywhere you need it. Our mobile service team are fully equipped with the resources to support you 24 hours a day, 7 days a week all year round in the most demanding circumstances.
How Can We Help? - Choose a Service Solution
SERVICE & MAINTENANCE PLANS
NWCE Service Plans for New & Existing Cleaning Equipment – Regardless of the Make or Model, we’ve got you covered!
Safeguard Your Cleaning Equipment with Expert Maintenance
Investing in floor cleaning equipment reflects your dedication to maintaining your premises in pristine condition, ensuring they are clean, safe, and visually appealing. To extend this commitment and guarantee the longevity and optimal performance of your equipment, NWCE offers specialised service plans tailored for all makes of cleaning equipment.
Our service solutions are underpinned by a robust network of professionally trained technicians who utilise only genuine OEM (Original Equipment Manufacturer) parts, ensuring your cleaning machines operate at their best.
Choosing an NWCE Service Plan for your Cleaning Equipment not only secures your investment but also encompasses comprehensive maintenance and repair services designed to meet the specific needs of your cleaning machinery.
Our Service Plans
Eco Service | Smart Service | Ultima Service | |
---|---|---|---|
Getting Started - Site Survey | ✓ | ✓ | ✓ |
Initial Operator Training | ✓ | ✓ | ✓ |
Floorcare Assistance | ✓ | ✓ | |
Service Visits | ✓ | ✓ | |
Consumable Parts | ✓ | ✓ | |
Ongoing Training | ✓ | ||
On-Site Support | ✓ | ||
Complete Cover - Labour, Call Outs, Spare Parts & Fair Usage | ✓ | ||
Repair or Replacement Cover | ✓ |
Why Choose NWCE’s Service Care?
- Free Site Surveys & Machine Demonstrations: If you’re looking to replace your equipment, before we start, we evaluate your site and demonstrate our machines – absolutely free of charge.
- Big Change Asset Management: We employ state-of-the-art technology to manage your assets 24/7.
- Instant Machine Health Check Reports: Stay informed about the condition of your machines instantly.
- Industry Leading 93% First Time Fix Rates: We resolve most issues on our first visit, saving you precious time.
- Over 50 Brands & 600 Models Covered: Our versatile team can service and repair a vast range of machines.
- Fully Inclusive Service Covers Accidental Damage & Breakdowns: With our Ultima Service package, everything is covered.
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No matter what your needs are, NWCE Service Care has the right package for you. To request a quote or for more information, call us directly on 01942 466258 – we’re here to help.
Remember, efficient cleaning equipment contributes significantly to your operation’s smooth running. Don’t let breakdowns slow you down – invest in a service plan that keeps you running at peak performance. Choose NWCE Service Care for unparalleled support and peace of mind.
"Using NWCE's Big Change asset management solution has streamlined the efficiency of our cleaning fleet & keeps us informed on the health of our kit on every site."
- Maxine Saunders - Operations Manager, Oculus FM
SUPPORTING OUR CUSTOMERS
Where We Service
If you’re based in the UK, then we have you covered. We guarantee delivery anywhere across the nation within 24 hours. Our innovative cleaning machines and complete service offering means we are ready to react to any sales, service, hire or parts enquiry quickly, and make sure you’re totally satisfied with our service. Remember, whatever make or machine model you operate, we guarantee to fix it with rapid service support.
How to Find Us
You can find us just off the A49 Wallgate, the main route into Wigan. Turn off Wallgate into Wilcock Street between Savoy Timber and Corkhills VW garage until you get to the end of the road with Stoneacre Garage facing you. Go straight across the junction onto York Street keeping left as you come around a right hand bend past MotorStart. When you pass you will see Pier Aquatics on your left, immediately turn into Appleton Street as you see Tack Thai Foods in front of you before the one way system starts. (If you enter the one way system you have gone too far.) Â You will find our premises to the rear on the right hand side. We look forward to seeing you soon.Â