Service & Maintenance Solutions
Zero Downtime & Maximum Efficiency With Our Low Cost Maintenance Plans.
service solutions
Simplified
Committed to partnering with you to ensure your cleaning operations run smoothly and efficiently.
Our service solutions are designed to provide you with all the support and resources you need to maintain the highest standards of cleanliness.
Comprehensive Support For Your Peace Of Mind
- Comprehensive Support For Your Peace Of Mind
- Emergency Breakdown Cover
- All Makes Service Support
- Large Spare Parts Stock
- Healthchecks & PAT Tests
- Fleet Management
service care packages
Find a service package solution that suits you
Our team ensures your machine is set up for your site and carry out a machine health-check to ensure peak performance.
Our staff training guarantee’s site safety and give training for troubleshooting and maintaining best results.
To maintain efficiency, you receive two on-site service a year*. Our engineers will maintain and adjust your kit for optimum performance.
*Additional Service Visits included based on equipment type & usage.
We’ll fit all consumable spares required during each service visit. One set of brushes, squeegees, hoses and all wear & tear spares are covered.
In the event of an emergency, our engineer will be on site within 24 hours to repair your machine, with our industry-leading 93% first time fix rate. If we cant fix it on site resulting in delays we provide a loan machine to keep you cleaning for total peace of mind.
Our team ensures your machine is set up for your site and carry out a machine health-check to ensure peak performance.
Our staff training guarantee’s site safety and give training for troubleshooting and maintaining best results.
To maintain efficiency, you receive two on-site service a year*. Our engineers will maintain and adjust your kit for optimum performance.
*Additional Services Can Be Added Based on Equipment Type & Usage.
To guarantee peak performance, we’ll fit any parts upon purchasing to keep your equipment efficient & compliant. 15% applied to all spare parts, labour & call out.
When you need us the most, from your initial contact you will be contacted within one hour by our specialist customer care team. We guarantee a 48 hour call out Mon-Fri, and with our industry leading 93% first time fix rate, we will get you cleaning quickly. Â Our triage team are here to help via our help desk in any way to keep you cleaning.
Cleaning Equipment Nationwide Support
NWCE
Discover the benefits of NWCE’s affordable maintenance plans, crafted to ensure your cleaning equipment operates at its best. Our subscription service provides regular inspections, PAT testing, and swift repair services to prevent unexpected breakdowns and costly repairs. By subscribing, you’ll not only enhance the efficiency and reliability of your equipment but also achieve significant cost savings over time. Choose NWCE and take the hassle out of equipment maintenance, so you can focus on what matters most—your business.
HOW CAN WE HELP? - CHOOSE A SERVICE SOLUTION
Cleanthruâ„¢
Fleet Guard
“Guarding Assets, Elevating Standards”
Our robust asset management solution specifically tailored for businesses with mixed cleaning equipment fleets & site locations. Our service is crafted to ensure peak operational performance, safety and compliance, while also significantly lowering your carbon footprint and reducing overall fleet costs.
Our Service Plans
| One Off Service | Routine Smart Service | All Inclusive Service | |
|---|---|---|---|
| Getting Started - Site Survey | ✓ | ✓ | ✓ |
| Initial Operator Training | ✓ | ✓ | ✓ |
| Floorcare Assistance | ✓ | ✓ | |
| Service Visits | ✓ | ✓ | |
| Consumable Parts | ✓ | ✓ | |
| Ongoing Training | ✓ | ||
| On-Site Support | ✓ | ||
| Complete Cover - Labour, Call Outs, Spare Parts & Fair Usage | ✓ | ||
| Repair or Replacement Cover | ✓ |
Why Work With Us
Cleanthruâ„¢ Fleet Guard
Guarding Assets, Elevating Standards.
Comprehensive Fleet Management For Mixed Fleets, Multiple Locations
Machine Health Checks
Stay Informed On The Condition Of Your Equipment For Operational Efficiency & Control
Industry Leading First Time Fix
93% Of Repairs Are Fixed On Our First Visit To Keep You Cleaning, Saving Valuable Time & Money
All Makes & Models Service
Over 50 Brands & 600 Models Covered. Service Plans & Emergency Service Cover.
Our Clients
Don’t just take our word for it
Where We Service
If you’re based in the UK, then we have you covered. We guarantee delivery anywhere across the nation within 24 hours. Our innovative cleaning machines and complete service offering means we are ready to react to any sales, service, hire or parts enquiry quickly, and make sure you’re totally satisfied with our service. Remember, whatever make or machine model you operate, we guarantee to fix it with rapid service support.
How to Find Us
You can find us just off the A49 Wallgate, the main route into Wigan. Turn off Wallgate into Wilcock Street between Savoy Timber and Corkhills VW garage until you get to the end of the road with Stoneacre Garage facing you. Go straight across the junction onto York Street keeping left as you come around a right hand bend past MotorStart. When you pass you will see Pier Aquatics on your left, immediately turn into Appleton Street as you see Tack Thai Foods in front of you before the one way system starts. (If you enter the one way system you have gone too far.) Â You will find our premises to the rear on the right hand side. We look forward to seeing you soon.Â
